PULSED was founded to prove that there is a better, more effective way to provide service in B2B sectors.

Transform Your Service Business

AI service portals that enhance and accelerate customer service.

AI Search That Knows

Vast Knowledge Bases

Interact with PULSED's AI like you would a trusted colleague who intelligently and conversationally responds to your requests.

AI That Answers

Rapid Access to Solutions

Solve your customer’s service requests before they have even sent them, using our world-leading PREDICT tool.

AI That Composes

Communicate in Seconds

Generate world-class customer service emails and messages with remarkable speed, ease, and... in multiple languages!

Work at the speed of AI, improve after-sales support, boost employee and customer satisfaction and save costs with a service portal from PULSED.

Security & Control

Enterprise-Level Security

PULSED’s end-to-end approach to data security, privacy, and control provides your teams and your customers enterprise-level security giving you confidence and infrastructure that keeps your data safe.

  • End-to-end encryption
  • GDPR compliant
  • SOC compliant hosting
  • 2-factor authentification & Single sign-on

White Label Portal

Customised to Your Company

Your customers and employees access your portal via your Custom URL & a fully customisable login screen.

  • Portal can be setup on your URL
  • Fully Branded Login and pages
  • Fully White Labeled notifications

Simplicity & Ease

Stress-Free Implementation

PULSED was developed because we know that there simply aren't enough hours in the day. Your portal can be configured and up and running in a number of days.

  • Automated onboarding and implementation
  • Zero-training requirement
  • Transparent monthly / annual fee

(Knowledge) Sharing is Caring

Check out our completely free resources, blog and templates.

What is a Dynamic QR Code?

The updated EU Machine Regulations have made product documentation access via QR code mandatory. But how can you do this and what is the best way forward?

What is a knowledge base? The essential tool you are missing

A knowledge base is the key to good customer service. It’s also something that many companies don’t have! This guide will teach you everything about what a knowledge base is, and how to get started using one in your business.

An outstanding customer decision journey: B2C hype or a B2B must?

The customer decision journey is an essential part of the overall buying process. It's the path that a customer takes, starting with their first touch point and ending with their purchase. The journey has evolved over time and it's now more dynamic than ever before.

Customer complaints: Respond, reinforce, grow

Are you ready to turn the next unhappy customer into a lifelong advocate?

The Future of B2B Service

The next evolution of B2B service support and sales has arrived and the customer is more demanding than ever. Within that demand is huge potential when it is correctly harnessed.

PULSED supports and delivers omnichannel, hybrid support and sales giving your customers more whilst allowing your teams to unlock their full potential.

Enhance Your Success With PULSED Today

With tools and automation that simplify the entire start-up process, and an excited support team to help you along the way, enhancing and growing your service business has never been easier.